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As a student or guest on a University of Otago campus, you can help identify the need for cleaning services such as:

  • A sanitary bin needs replacing
  • A fault with a washroom dispenser
  • Cleanliness issues with a washroom or other facilities

To report a hygiene issue that needs addressing:

  1. Open Fix-O-Gram
  2. Fill in the details of your request, including as much detail as possible.

The process for ordering cleaning services and supplies depends on the service you require.

How do I order cleaning services and supplies

New cleaning service

  1. Contact the Custodial Services Manager:
    Tel +64 3 479 8176
    Email cleaning@otago.ac.nz

Order cleaning supplies

  1. Go to Unimarket
  2. Order the required supplies.

Report a full sanitary bin

  1. Email: cleaning@otago.ac.nz

Report a washroom dispenser fault

  1. Contact the Custodial Services Manager:
    Tel +64 3 479 4123 (or +64 21 312 133 after-hours)
    Email cleaning@otago.ac.nz

Changes in laundry requirements

  1. Contact Property Services:
    Email ps.helpdesk@otago.ac.nz