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Otago File Transfer can be used to securely send files to others (within or external to the University of Otago) when options such as email or Microsoft 365 OneDrive/Teams are not appropriate or available. It can also be used to receive files from someone external to the University. 

How do I access Otago File Transfer and send or receive a file

To access Otago File Transfer and send or receive a file:

  1. Log in to Otago File Transfer (Via GoAnywhere) using your University email and password
  2. Use the Mail option on the left-hand side of the screen to send secure emails with files attached
  3. Select Compose to write your email

To send files using Otago File Transfer as an External user:

  1. Log in to Otago File Transfer (Via GoAnywhere) using your email in the format of username@otago.ac.nz
  2. Use the Mail option on the left-hand side of the screen to send secure emails with files attached
  3. Select Compose to write your email.

If someone outside of the University of Otago needs to send files to you as a University staff member or student via Otago File Transfer, they don't need an account created for them:

  1. You (the receiver) log in to Otago File Transfer (Via GoAnywhere) using your University email and password
  2. Use the Request files option (under the Mail menu on the left-hand side) to send a Request file link to the non-University sender
  3. The non-University sender can now use this link to send their file/s

Contact AskOtago if you need assistance logging in or using the Otago File Transfer service.

If you experience issues logging in fully close your browser and make sure you first enter your full email address where it says "Username", entering a username first will make you unable to login until you re-open the page.