To change your email address in eVision:

New applicants

  1. Log in to eVision
  2. Select the Change my email address link at the top of the screen.
  3. Select the Change your email login option to enter your new email address.

Current, returning, or recommencing students

You cannot change your student email address itself, but you can set up a forwarding address for your student email account in eVision:

  1. Log in to eVision
  2. Click on the Change my Details button in the Details section.
  3. Click on the Review contact details button.
  4. You will see the email address eVision uses to contact you. Select the Click here to change your email forwarding address link and you will be automatically sent to your StudentMail to set up email forwarding.

Email rules and forwarding in StudentMail and StaffMail

If your student email account is currently inactive (e.g. if you have not been enrolled in the last year), you may need to wait 15 minutes after submitting an application before logging back in to set up a forwarding address.

Prospective students who are unable to change their personal email address in eVision should be asked if they are encountering any error messages, and then escalated to eVision. Include any steps taken to attempt to resolve the issue, and include the email addresses that the user is attempting to change from and to.