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Knowledge Base

The Knowledge Base contains numerous support references, created by our support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information.

Categories

Academic records | Pūkete mātauranga

Academic transcripts, GPA, My eQuals, evidence of enrolment

Accommodation | Wāhi noho

Cost of living, rental accommodation, residential colleges

Admission and enrolment | Whakaurunga

Admission, study dates, teaching timetables

Fees and money matters | Te utu me ngā take pūtea

Fees-free study, StudyLink, tuition

General enquiries | Pakirehua tukipū

COVID-19, directions, lost property

Human resources | Pūmanawa Tangata

Job vacancies, onboarding, relocation, visa requirements

IT services | Kōrero hāngarau

Account and passwords, printing, software, Wi-Fi and internet

Marketing and communications | Te Māngai Pārongorongo

Events planning, media enquiries

Orientation and University events | Te whakawaitanga me ngā kaupapa whare wānanga

Orientation, public lectures and events, University news

Property | Ngā rawa

Cleaning, maintenance, parking

Scholarships | Ngā karahipi

Application, eligibility, payments

Support services | Taunaki

Academic, disabilities, international, Māori, OUSA, Pasifika, student health

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