Knowledge Base
The Knowledge Base contains numerous support references, created by our support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information.
Categories
Academic records | Pūkete mātauranga
Academic transcripts, GPA, My eQuals, evidence of enrolment
Accommodation | Wāhi noho
Cost of living, rental accommodation, residential colleges
Admission and enrolment | Whakaurunga
Admission, study dates, teaching timetables
Fees and money matters | Te utu me ngā take pūtea
Fees-free study, StudyLink, tuition
General enquiries | Pakirehua tukipū
COVID-19, directions, lost property
Human resources | Pūmanawa Tangata
Job vacancies, onboarding, relocation, visa requirements
IT services | Kōrero hāngarau
Account and passwords, printing, software, Wi-Fi and internet
Marketing and communications | Te Māngai Pārongorongo
Events planning, media enquiries
Orientation and University events | Te whakawaitanga me ngā kaupapa whare wānanga
Orientation, public lectures and events, University news
Property | Ngā rawa
Cleaning, maintenance, parking
Scholarships | Ngā karahipi
Application, eligibility, payments
Support services | Taunaki
Academic, disabilities, international, Māori, OUSA, Pasifika, student health