Since a Zoom videoconference can be considered the same as a face-to-face meeting, you should conduct yourself the same way you would if you were all present in the same room. Here are some useful tips to help ensure that your meeting goes smoothly:

  • Adjust your camera so that it is at eye level if possible. Especially take note of the angle of your laptop screen if you are using its built-in camera
  • Find a quiet space without interruptions or a lot of background noise before connecting
  • If you have not used Zoom previously, download Zoom prior to the day of the meeting and familiarise yourself with any features you may need to use on the day for example, mute/unmute microphone, stop/start video, screenshare, etc.
  • Join in early—up to 5 minutes before your meeting’s scheduled start time
  • Keep good lighting on your face so you can be seen clearly
  • Keep your video on unless you are experiencing connection issues. Contact AskOtago if you have any connection issues
  • Sit in front of a plain background, for example a white wall, and avoid backlight from bright windows

Photo showing good setup for Zoom with good positioning of face, plain background, and good lighting

Good lighting, good angle, plain background

Photo showing poor setup for Zoom with poor lighting, backlit by window, busy background

Poor lighting, backlit by window, busy background

  • Be aware that you are on camera and try to avoid doing other tasks, for example, checking emails, looking at your phone, etc.
  • Try to avoid talking over or at the same time as other participants
  • Remember to mute your microphone when you are not talking

Using Zoom on a mobile device

If you are using Zoom on your mobile device, please follow the tips below to ensure a successful experience:

  • Have video on when possible so other meeting attendees know you are there
  • Ideally stay stationary during your meeting—moving video uses more bandwidth which can potentially affect your connection and is also uncomfortable for others to watch
  • Only join your meeting when you are in a safe location
  • Prop your device up or use a stand to get a good camera angle and keep the image stable
  • Try and position yourself somewhere with little or no distractions in the background of your camera shot
  • Use headphones and use the mute function frequently
  • Use the safe driving mode if you have to drive during your meeting (and no video on)

Contact AskOtago if you have any questions about holding a Zoom videoconference:

Freephone 0800 80 80 98 (within New Zelaand)
Tel +64 3 479 7000