When you become an employee of the University of Otago you are automatically provided with your own staff email address. Your department will give you the details of your staff email account when you start work. If your department doesn't have an email address for you, contact AskOtago:

Freephone 0800 80 80 98 (within New Zealand)
Tel +64 3 479 7000

If you are not a staff member but have an affiliation to the University (for example a contractor, consultant, RSL visitor, Clinical Lecturer, etc.) and have had an external username created for you, a University email account has also been created to facilitate access to some University IT services. The email address is of the format (e.g.

A personalised email address can be created if required. Please see the StaffMail Service application form for more information:

Email Address—StaffMail Service form

If you need to request a change to your staff email address, or if you have any questions about StaffMail addresses, please contact AskOtago.