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If you have not yet completed course declaration, you can use the UO_GUEST Wi-Fi until you have a University username. Refer to the related article: UO_GUEST – Visitor network access

Our University's Wi-Fi, eduroam, also provides free and secure Wi-Fi in many places both nationally and internationally, if you connect using the eduroam app.

Once connected, you automatically access any institution's eduroam Wi-Fi by connecting with your University of Otago credentials.

Who is this available to

University of Otago students, staff, and visitors with eduroam access.

How do I connect to eduroam

To connect to eduroam, you must be on a University of Otago campus. Then you can either:

  1. Use the app, which is recommended:
    • On an Android device, open the Google Play store and install the geteduroam app
    • On an Apple device, open the App store and install the geteduroam app
    • On a Windows or Mac device, visit the eduroam Configuration Assistant Tool
  2. Log in using this format:
    • Staff: username@registry.otago.ac.nz, username is e.g. doejo91p, not your first and last name, and your University password
    • Student: username@student.otago.ac.nz, username is e.g. doejo987, not your first and last name, and your University password
  3. Manually:
    • On your device, select Settings
    • Select Connections/Wi-Fi/Network, whichever is appropriate to your device
    • All available networks should now be listed, including eduroam
    • Log in using this format, or you will only be able to connect to eduroam on University of Otago campuses:
      • Staff: username@registry.otago.ac.nz, username is e.g. doejo91p, not your first and last name, and your University password
      • Student: username@student.otago.ac.nz, username is e.g. doejo987, not your first and last name, and your University password
    • If you are redirected to the UO_GUEST login portal after trying to connect to eduroam, make sure that you are using the correct email address and password to connect. If these details are correct and you are still being redirected to the UO_GUEST login portal, contact AskOtago
  4. Once you are logged in, you may need to use one of the instructions below for your phone, laptop, or tablet.

Your home institution can also control which websites you can visit when using eduroam at the University of Otago. Contact the IT services at your home institution for further information

Further information

For device specific instructions, see the links below:

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