Accessing eduroam at Otago

Students visiting Otago

If you are enrolled at a different university and being hosted at the University of Otago as a visiting student you can connect to the University network with your Otago username and password.

About visiting students

If you are enrolled at a different university and don’t have a University of Otago of username as you are visiting for less than seven days you may be able to connect to the internet using eduroam.

Staff visiting Otago

If you are visiting Otago and have been provided with a University of Otago username you can connect to the University network with your Otago username and password.

If you are only visiting for a short period of time and are not going to be provided with a username you may be able to connect to the internet using eduroam.

Accessing eduroam

Your home institution may not allow you access to eduroam from another location. Please contact the IT services at your home institution to find out more about this.

If you should have access to eduroam, but the eduroam option does not appear in your wireless connections, first check that:

• There are other wireless networks available (there could be a local network problem).
• Your mobile device is in range for the University of Otago wireless network. eduroam is available at all locations covered by the University of Otago wireless network.

If both of these are correct, please contact AskOtago so they can investigate the issue further:

Freephone 0800 80 80 98 (within New Zealand)
Tel +64 3 479 7000
Email askotago.it@otago.ac.nz

eduroam is subject to the University of Otago’s Internet Usage Policy, which limits or denies access to certain websites. Please see the related article for more information:

Internet Usage Policy

Your home institution can also control which websites you are allowed to visit when using eduroam at the University of Otago. Please contact the IT services at your home institution if you have any questions about this.

The following smartphones and mobile devices can use eduroam:

• Android
• Blackberry
• iPhone/iPad/iPod Touch (iOS version two or later)
• Some Nokia smartphones (N95, N97, N770, N800 and N810)
• Windows Mobile

eduroam has "cross platform" access, which means that eduroam will work on the following computer operating systems:

• Linux
• MacOS
• Windows (including Windows CE)