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The ITS Service Notices page is kept updated with any current issues, alerts, scheduled outages, and other information for University of Otago IT systems and services:

ITS Service Notices

Posting a service notice:

If you require a service notice to be posted, please fill out and email the following template to askotago.it@otago.ac.nz.

AskOtago IT may get in contact with you if further information is required.

Information included in Service Notice:

  • Notice type/type of outage: Information, Unscheduled, Scheduled, Alert, Resolved (if retrospective)
  • Audience affected:
  • Campus: If only a certain campus is impacted, please specify this, otherwise state all
  • Start date:
  • End date: Please use 'ongoing' if this is not a retrospective service notice, or specify an end date if this is for a scheduled outage
  • Description: A short description of the issue/outage and any work arounds users can follow

Information not included in Service Notice:

  • Notes for AskOtago IT:
  • Should the notice be emailed out: Emails can be sent to the CITSP (University IT Mailing List), the All Departments mailing list, or both.