Two existing accounts in My eQuals, such as a personal email account and a student email account, can be merged to enable continued access.
How do I merge student and personal My eQuals accounts
If you need to merge two existing accounts in My eQuals, follow these steps to link them:
- Log in to My eQuals.
- Click on your name in the top right-hand corner.
- Select Profile settings.
- In the Email addresses section, click Link another email.
- Enter the other email address then click Add.
- A verification email will be sent to that email address – click the Verify button in the email.
After linking the email addresses, In the Email addresses section you can also change which email is used as your primary (or login) address.
You may not be able to access your My eQuals account if it is connected to your student email address and this has been deactivated after you finished studying at the University. If this occurs, contact AskOtago for assistance.
