The University of Otago is committed to providing a safe and fair environment. Complaints are treated seriously and the University will attempt to resolve them in a timely manner.
Students making complaints
The Student grievances page has information about support services and the policies that the University has in place for dealing with issues:
Staff making complaints
The Human Resources website has options:
The University Mediator is also a useful point of contact. Mediation is a confidential and informal way of resolving problems and addressing concerns:
The key University policies relating to complaints, grievances and misconduct can be found on the University website:
Information for AskOtago staff (in Sharepoint)