If you find you can’t access a specific online or network service, check their status page first to see if there are any current outages or issues:

Teaching and research at Otago

University of Otago Service Notices

Telecommunications and network services

Social media and online applications

If you are experiencing issues with another service not on this list, Down Detector will show other user reports. Alternatively, Down for Everyone or Just Me will check if their servers can access any website.

Down Detector
Down for Everyone or Just Me

If you are still having problems, please contact AskStudent IT—you can speak to an AskStudent IT Representative in person at the AskOtago Central Hub on the Dunedin campus, or:

Tel +64 3 479 5170
Submit an enquiry or live chat with us

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