Views:

Software Center/Centre is only available on University of Otago-owned devices.

Installing software on a University of Otago computer usually requires administrator access.

Domain-joined computers (computers that you log into with your Otago username and password) can use the Software Center/Centre to install commonly used software, without needing administrator credentials.

Depending on when your computer was last on campus, you may not see all the applications that have been made available, as this updates each time you connect to the University network.

Windows

  1. Click the Search icon (beside the Windows button) and search for software center (note American spelling).
  2. Click on Software Center.
  3. Log in using your Otago username and password.
  4. Find the software application you want to install using the search bar at the top, or the menu on the left.
  5. Double-click on the application you need to install and follow the prompts.

macOS

  1. Click on the Spotlight icon (magnifying glass in the top right of your screen) and search for software centre (note British spelling).
    If the Managed Software Centre is not available, you will first need to enrol in Jamf.
  2. Double-click to open the Managed Software Centre.
  3. Log in using your Otago username and password.
  4. Find the software application you want to install using the search bar at the top, or the menu on the left.
  5. Double-click on the application you need to install and follow the prompts.

Please contact AskOtago if you have any questions:

Tel +64 3 479 7000
Freephone 0800 80 80 98
Email askotago.it@otago.ac.nz

If the user is off-campus, some software will not show in their Software Centre even after waiting overnight. This is because some software doesn't get put on the cloud gateway to be available off-campus. As a "work-around" staff can connect to the VPN and install their required software. There may be instances where staff have to be connected to the VPN for a few hours until the Software Centre refresh takes place which will then display their required software.

Filemaker Pro/SPSS/Stata SE/OnePlaceMail

Once a licence has been requested and received, the following software can be installed via the Software Centre:

  • Filemaker Pro
  • SPSS
  • Stata SE
  • OnePlaceMail

This won’t be available via the Software Centre until the user’s computer is added to the appropriate active directory (AD) group. AskOtago Staff can do this using the following AD groups:

  • sw.statase.device
  • sw.spss.device
  • sw.filemakerpro.device
  • sw.oneplacemail.device

Use the following instructions to add computers to the required group:

  1. Access AD using Remote Desktop Connection
  2. Search for the appropriate AD group (above)
  3. Navigate to the Members tab
  4. Click Add—enter computer host name (i.e. UO00XXXX—if this isn’t known use the instructions below)
  5. Click Object Types and make sure Computers is ticked.
  6. Click Check Names and then OK.
  7. Apply the changes

Membership of the collections in SCCM/JAMF should update overnight so the software should be available the next day.

Finding the host name on a Windows PC

If the customer has Software Center:

  1. Click on the Device Compliance tab.
  2. The name is right at the top.

If they don’t have Software Center:

  1. Type CMD into the Windows search box.
  2. Type hostname into the Command window that pops up.
  3. The computer name will appear below.

Finding the host name on macOS

If the customer has Software Centre:

  1. Search for Asset tag.
  2. Click Show.

If they don’t have Software Centre:

  1. Look in System Preferences > Sharing > Computer Name.
Keywords: software centre, software center, computer name, installing software, software install

Related Articles (2)

Installing and connecting to eduVPN Uninstalling and reinstalling Examplify