Information on installing the Adobe Creative Cloud app on Windows and macOS computers.
Who is this available to
This service is available to University of Otago staff.
How do I install Adobe Creative Cloud
To install the Adobe Creative Cloud:
Windows
- Go to the Software Center on your University computer,
- Click on the Adobe Creative Cloud (Licence required) button in the Applications tab.
- Click the Install button. It will take a few minutes to install.
- You should be able to see Adobe Creative Cloud in the Recently Added list of apps accessible by clicking on the Start/Windows button on your taskbar.
- Click the icon to open the app and log in using your student/staff email address as your Adobe ID.
Mac
- Go to the Software Center.
- Click on Adobe Creative Cloud. The app will take a few minutes to install.
- Open the Adobe Creative Cloud app in your Applications folder and log in using your staff email address as your Adobe ID.
Logging into the Adobe Creative Cloud app
If this is the first time using your Adobe ID you may need to spend a few minutes setting up an account:
- Set a password
- Include a mobile number
- Enter the code that will be sent to you to confirm any changes
If you have used your Adobe ID in the past but forgotten the password, you can reset it by clicking the Reset your password link that appears at the password prompt after you have put in your student/staff email address.
For more help with using Adobe Creative Cloud software:
- Visit the Creative Cloud download and install forum
- Troubleshoot specific issues
- Contact Adobe Support
If you have any difficulties with installing or using Adobe, contact AskOtago.