Email Quarantine is a feature in Microsoft 365 designed to protect you from potentially harmful emails, such as phishing attempts, spam, or emails containing malicious content. The quarantine system holds these suspicious emails in a secure area, preventing them from reaching University of Otago inboxes until they have been reviewed.
Be aware that you may find malicious emails (scams) in Email Quarantine. Proceed carefully, double-checking the sender, and make sure any links are legitimate.
Best practices for staff and students
- Review carefully: Always verify the sender's email address and content before releasing a quarantined email
- Avoid clicking links: Do not click on links or download attachments from suspicious emails
- Report phishing: Use the built-in reporting tools to flag emails that appear to be phishing attempts
By understanding and utilising the email quarantine system, you are helping to maintain a secure email environment for the University of Otago.