To install the Citrix Receiver/Workspace application for a virtual desktop:
- Go to https://student.desktop.otago.ac.nz/ (or https://staff.desktop.otago.ac.nz/ if appropriate) and sign in with your University email and password.
- Click on the Detect Citrix Workspace App button.
- Tick the "I agree..." option in the following page, then click Download to download the installer.
- Once the installer is downloaded, complete the installation process and restart your device.
- After restarting, open a browser window, go to https://student.desktop.otago.ac.nz/ (or https://staff.desktop.otago.ac.nz/ if appropriate) and sign in with your University email and password.
- Click the Detect Citrix Receiver option, and you will see a pop–up window Open Citrix Workspace Launcher.
- Click Cancel on this pop–up window, then click on the Already installed link under the Download button.
- Click on the Desktops tab at the top, and then click on the Student Shared Desktop (or Staff Shared Desktop) icon and it will download a session file. Once downloaded, run this file which should default to open the Citrix Receiver/Workspace app.