If there are Library item replacement fees, this will be advised by emailed invoice. If you have an overdue or lost item on your record, this may prevent you from loaning future items. If you cannot return the item, reach out to ask.library@otago.ac.nz so this can be sorted out for you, and you can get back to borrowing.
Who does this apply to
Borrowers who cannot return an overdue item to the Library or have a damaged Library item.
How do I pay a Library item replacement fee
If replacement fees apply:
- The Library will send an invoice to the email address listed on your Library record. The invoice includes instructions for payment.
- To update your contact details with the Library, email ask.library@otago.ac.nz