To set up multi-factor authentication (MFA) from off campus:
- Open a new web browser session with no other tabs running. You don’t need to use the University of Otago's VPN Service to access Microsoft 365 online when you are off-campus. Go to the Microsoft 365 sign in page and click the Sign in button.
- Enter your University email address, then press the Next button. If you are presented with a choice of accounts to sign in to, select Work or School account.
- Enter your University username and password, then click Sign in.
- In the More Information required window, press Next.
- In Step 1: How should we contact you? use the drop-down option to change it to Mobile App.
- Select the Use verification code radio button and click Set up.
- This will bring up the Configure mobile app window displaying a QR code. Leave this window open and go to your mobile phone.
- Hold your phone camera over the QR code displayed on your computer to scan it. The QR code for the Microsoft Authenticator app is also available online.
- The mobile app setup is now complete, so click the Next button on your computer.
- Add your mobile phone number as a back-up and click Finished.
- You will be prompted to sign in to Microsoft 365 again. (Note that there is a link allowing you to Sign in another way. This can be used to send you an SMS if you have difficulty with the authenticator.)
- Signing in will send a notification to your phone. Approve this on your phone. (Remember that your phone needs mobile data or wireless/Wi-Fi switched on and notifications enabled for the Microsoft Authenticator app so that it can receive the notification).
- You can also tick the box on the prompt to stay signed in while your computer is on.
- You will see a page showing that you have set up all the security features. You can close this tab and return to Microsoft 365.