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Staff members, students and external users.

If you receive a phishing email asking for personal information such as usernames, passwords, or bank details, or requesting payment in a threatening way, report this to AskOtago and provide the full headers of the suspicious email in your email to them following the instructions in the related article: Forwarding an email with full headers

The full header contains information about the path an email took as it crossed mail servers, so it can be used by the Cybersecurity and Assurance Team for tracking and troubleshooting.

Even if the email appears to come from the University of Otago, don't open any attachments or click on any links.

If you are unsure if an email is legitimate, or whether a link or attachment is safe to click on, contact AskOtago for further guidance.