Your student email (also known as StudentMail) or staff email is your University of Otago-provided email account.
How do I set up email forwarding
To set up email forwarding:
- Log in to your University email account
- Click on the Settings gear icon in the toolbar on the top right corner of the page.
- In the Settings dialog box, select Mail > Forwarding.
- Select the Enable forwarding checkbox. If you want to stop email forwarding, clear this checkbox.
- Enter the email address that will receive the forwarded email messages.
- To keep copies of the forwarded messages in your Outlook account, select the Keep a copy of forwarded messages check box. Note that if Keep a copy of forwarded messages is not checked, forwarded mail will not be available in your Outlook account (not even in the Deleted folder), only in the account you are forwarding to.
- Select Save.
For information security reasons, you are not able to set up forwarding of staff emails to any non-University of Otago (@otago.ac.nz) email addresses. This also means forwarding cannot be set up from staff email accounts to @student.otago.ac.nz accounts.
POP access is disabled for all StaffMail accounts to prevent mail duplication problems. Redirecting your email using Outlook.com results in an identical outcome to using POP access.
Contact AskOtago if you need more information.