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To help you keep full control of your Google services, Google accounts cannot be created using a University of Otago staff or student email address.

If you try to sign up with your University email address, the notification sign-up email will not arrive.

This approach is designed to protect your access. If you leave the University, your @otago mailbox will be closed, which means you would no longer be able to easily reset a password linked to that email address. Using a personal email address ensures you can retain access to manage your account securely.

If you already have a Google account linked to a University of Otago email address, you will receive a notification to rename your account the next time you sign in.

Google will prompt you to update the associated email address to a personal, ongoing account – such as Gmail or Hotmail – so you can continue to access and manage your Google services.

If you require a managed Google account tied to your work account and that can only be used for work related Google services, contact AskOtago.