This article references the Student Virtual Desktop currently available in the CAL computer resource rooms across campus and online via https://student.desktop.otago.ac.nz
The virtual desktop is being discontinued and will be replaced with a new setup by the end of December 2024. The information in this article remains current until December 2024. For further information about the new environment:
Student Desktop (VDI) Replacement — Frequently Asked Questions
AskStudent IT is the student-based IT support team located at the AskOtago Central Hub on the University of Otago's Dunedin campus, available Monday to Friday, 8:30am to 5:00pm (closed Saturday and Sunday).
AskStudent IT representatives can help you with your computer issues and general enquiries that you may have while you are studying:
- Changing your password
- Connecting to the University student wireless network
- Computer issues
- Giving advice or showing you how to use a particular software
- Installing course-related software
- Personal computer and mobile device queries
- Printing
- Student Desktop support, and more