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This article references the Student Virtual Desktop currently available in the CAL computer resource rooms across campus and online via https://student.desktop.otago.ac.nz

The virtual desktop is being discontinued and will be replaced with a new setup by the end of December 2024. The information in this article remains current until December 2024. For further information about the new environment:

Student Desktop (VDI) Replacement — Frequently Asked Questions

Starting at university is a big change, so here is some IT information to help get you started.

AskStudent IT

AskStudent IT provides free, friendly, helpful IT advice.

Tel +64 3 479 5170
Email student.it@otago.ac.nz

AskStudent IT is located in the Central Library on the Dunedin campus

Laptop computer recommendations for study at the University of Otago

Free Microsoft/Office 365 software

You don't need to buy Microsoft Office for your computer. As a student you are entitled to five Microsoft 365 (formerly known as Office 365) licences for personal use for the duration of your study. Refer to the related article for information about how to download and install the software:

Microsoft 365

Free antivirus protection

It is a requirement of the University of Otago that all computers connecting to the network have a working, updated antivirus: All computers can get viruses, but a good antivirus software will keep your computer safe. For information regarding antivirus software, and some recommended choices, refer to the related article:

About antivirus software for students

Online student applications and services

For easy access to common student services, use the quick links below:

AskStudent IT help