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This article references the Student Virtual Desktop currently available in the CAL computer resource rooms across campus and online via https://student.desktop.otago.ac.nz

The virtual desktop is being discontinued and will be replaced with a new setup by the end of December 2024. The information in this article remains current until December 2024. For further information about the new environment:

Student Desktop (VDI) Replacement — Frequently Asked Questions

AskStudent IT is the student-based IT support team located at the AskOtago Central Hub on the University of Otago's Dunedin campus, available Monday to Friday, 8:30am to 5:00pm (closed Saturday and Sunday).

AskStudent IT representatives can help you with your computer issues and general enquiries that you may have while you are studying:

  • Changing your password
  • Connecting to the University student wireless network
  • Computer issues
  • Giving advice or showing you how to use a particular software
  • Installing course-related software
  • Personal computer and mobile device queries
  • Printing
  • Student Desktop support, and more