Add or update uniFLOW/FollowMe printers

If the printers do not automatically show as available to print, or need to be updated, you can install the latest version using the quick instructions or the full instructions in PDF format:

Quick instructions for Windows

1. Click on the Windows icon or tap the Windows key:
   • Windows 10: Copy and paste \\unf-rpsd-p02.registry.otago.ac.nz\UO_uniFLOW_Print into the Windows search box at the bottom of your screen
   • Windows 11 on University-owned/domain-bound computers:  If the Windows search does not work, open Run and paste \\unf-rpsd-p02.registry.otago.ac.nz\ into the search box
   • Windows 11 on personal computers or devices: If the Windows search does not work, open Run and paste \\unf-rpsd-p02.registry.otago.ac.nz\UO_uniFLOW_Print into the search box
2. When the dialogue box pops up, enter your University username with the prefix student\ (if student) or registry\ (if staff) and your password (if prompted). Tick the Remember my Credentials box.
   • Windows 11: in the printer driver directory, manually select UO_uniFLOW_Print. Right-click and connect to it.
3. Once the installer is complete you will have a new printer/queue called UO_uniFLOW_Print.

Quick instructions for Mac

1. Download the MacOS UOPrint driver installer.dmg file from the link below:
   • Set up Otago uniFLOW macOS.dmg (right-click and Save link as) to download.
2. Right-click on the file and select Open to run it.
3. Follow the instructions through the install process.
4. Once the installer is complete you will have a new printer/queue called UO Print.
5. The first time you print a document you should be prompted for your username and password. Enter your University username with the prefix student\ (if student) or registry\ (if staff) and your password. Tick the Remember this password in my keychain box.
6. If this box does not appear, follow the detailed instructions in Canon Printers uniFLOW Authentication for Mac OS (PDF 489KB)

"Access is denied" error

If you receive an error stating "access is denied", you will need to manually add your credentials to your device:

1. Click on the Windows icon or tap the Windows key.
2. Type credential manager into the search box.
3. Click on Windows Credentials, then Add a Windows credential.
4. Enter the following information:
   • Internet or network address: \\unf-rpsd-p02.registry.otago.ac.nz
   • Username: your University username with the prefix student\ (if student) or registry\ (if staff)
   • Password: your University password
5. Click OK and repeat the steps under Quick Instructions for Windows

Further information

Canon Printers uniFLOW Authentication for Mac OS (PDF 489KB)
Canon Printers uniFLOW Installation for macOS (PDF 105KB)
Canon Printers uniFLOW Installation for Linux (PDF 142KB)
Canon Printers uniFLOW Installation for Windows 7 (PDF 252KB)
Canon Printers uniFLOW Installation for Windows 10 (PDF 237KB)