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IT issues can arise with hardware, software, or University platforms and networks. It is important to try some basic troubleshooting steps before seeking support. By addressing the issue independently, you can potentially resolve it more quickly and efficiently.

How do I report an IT problem

To report an IT problem:

  1. First, perform some basic troubleshooting depending on the issue:
  2. Contact AskOtago for support if this does not resolve the issue, or if more complex support is required.

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