Prepare IT account before finishing study

Your student email (also known as StudentMail) is your University of Otago-provided email account.

Who does this apply to

University of Otago students who are finishing their study.

How do I prepare my IT account before I finish study

To prepare your IT account before you finish study:

Set up an out-of-office message on your StudentMail

Before leaving the University, set up an Out-of-Office message (auto-reply) in your StudentMail to notify which email address people should now use to contact you. Do this even if you are currently forwarding your email as any forwarding rules will be removed. Refer to the related article for a guide to setting up an Out-of-Office message:

Managing automatic replies

Export/forward email you wish to keep

When you leave the University, your StudentMail account will be disabled, and you will no longer have access to your emails. Export or forward any emails and attachments you wish to keep before your account is disabled. Refer to the related article for options on exporting and forwarding your emails:

Exporting from StudentMail or StaffMail

Download your files from OneDrive

If you have files saved in your University of Otago OneDrive or in Microsoft Teams, you will lose access to these when your StudentMail is disabled. Download any files you wish to keep before your account is disabled. Refer to the related article for instructions and advice on checking and downloading your files from OneDrive:

Using OneDrive

Get your own copy of Microsoft 365

If you installed Microsoft 365 through the University, the subscription ends when StudentMail is disabled. To continue using Microsoft 365, purchase a personal subscription directly from Microsoft.

Remove your student email address from any external services or accounts

If you used your student email address to sign up for external services, or as a password recovery email, update these details before access is removed.