The team of specialised and trained international student advisers (ISAs) are based in Dunedin and are available on a confidential basis to help and support international students on all campuses with:
- Academic issues
- Cultural adjustment and homesickness
- Insurance claims (student safe insurance)
- Navigating NZ Health System and ACC
- Explaining University of Otago-specific processes and language
- Family support
- Flatting and accommodation issues
- General health and wellbeing
- Some communication or forms from home governments or home universities
Advisers can refer students to other specialised services as required. For support, contact an ISA:
Tel +64 3 479 8344
Email international-support@otago.ac.nz to arrange an appointment, either in person or online.
ISAs are also available in person at the AskOtago Central Hub in Dunedin between 11am and 3pm weekdays for drop-in appointments. Come to the AskOtago desk and ask to consult with an ISA.
Further information
International Student Advisers
A staff member from this team visits Christchurch twice a year in May and September. ISS typically emails international students in advance of their visit to schedule appointments with students. However, students are encouraged to email: international-support@otago.ac.nz at any time when they would like to talk with an adviser.
Simone Freeman is the main contact person for Christchurch and Wellington staff looking for support.