The team of specialised and trained International Student Advisers (ISAs) are based in Dunedin and are available on a confidential basis to help and support international students on all campuses with:
- Cultural adjustment and homesickness
- Family support
- General health and wellbeing
- Academic issues
- Flatting and accommodation issues
- Some communication and some forms from home governments or home universities
- Explaining University-specific processes and language
ISAs can refer students to other specialised services as required. For support, contact an ISA:
Tel +64 3 479 8344
Email international.support@otago.ac.nz
ISAs are also available in person at the AskOtago Central Hub in Dunedin between 11am and 3pm weekdays for drop-in appointments. Come to the AskOtago desk and ask to consult with an International Student Adviser.
Further information
International Student Advisers
A staff member from the International Student Support (ISS) team visits Christchurch twice a year in May and September. ISS typically emails international students in advance of their visit to schedule appointments. However, students can be encouraged to email international.support@otago.ac.nz at any time if they would like to talk with an adviser.
Simone Freeman is the main contact person for Christchurch and Wellington staff looking for support.
Visit the International Office website
A Student Visa Services staff member visits the Wellington and Christchurch campuses once a year. Emails are sent in advance of their visit to schedule appointments; however, students can be advised to email student.visa@otago.ac.nz with enquiries at any time.