For all emergencies, call 111. In addition, Campus Watch should also be contacted if possible so they can assist emergency services. For all Campus Watch enquiries call 0800 479 5000 or +64 3 479 5000 (24/7 availability).
To report a cybersecurity breach or compromise, email: cybersecurity@otago.ac.nz if this occurs outside AskOtago's hours of 8am to 6pm, Monday to Saturday.
Campus Watch
Campus Watch provides assistance and advice when or wherever it is needed. The five Campus Watch teams work 24 hours a day, seven days a week.
Their role is both security based as well as pastoral care, providing information and assistance on a range of issues, many associated with the transition from residential colleges to flatting. Their duties include staffing the Safety Patrol, providing walks home, and deterring inconsiderate behaviour. Campus Watch services are available in the area bounded by Duke Street, Harbour Terrace, Queen Street, and Hanover Street in North Dunedin. This operational area may be expanded slightly on a case-by-case basis.
Campus Watch will contact the University of Otago Emergency and Business Continuity Coordinator (EBCC) in emergency situations.
Emergency phones
The blue emergency phones on the Dunedin campus consist of a two-way, intercom-style phone that connects to the Campus Watch Control Room (staffed 24/7) at the push of a button. You can use these at any time of the day or night: just push the red button on the wall-mounted or free-standing tower unit.
CCTV
The University operates non-audio closed circuit television (CCTV) cameras on and around the Dunedin campus to help take care of both people and property:
Door and building access
For issues with access to buildings, faulty ID cards, or if it is an emergency, contact Campus Watch:
Tel +64 3 479 5000
Or go to their 24-hour control room at the Proctor's Office
Christchurch after-hours access is coordinated with Allied Security.
There is no official after-hours contact for the Wellington campus.
Flat security
Campus Watch offers a security check service for Dunedin flats if they will be empty over the December/January period, or during the mid-semester breaks. This service is only available for flats in the area bounded by Harbour Terrace, Queen Street, Hanover Street, and Duke Street in North Dunedin.
Uni Flats
There is 24/7 access available to collect your Uni Flat key, no matter what time you arrive in Dunedin. If you arrive after 5pm on weekdays or on weekends, use the phone outside the front door of the Uni Flats office at 100 St David Street, North Dunedin, to call Campus Watch and they will come over to give you your key.