The University of Otago is bound by the New Zealand Privacy Act (2020) restrictions on the disclosure of personal student information. The University collects, stores, uses, and shares personal information lawfully, fairly, and respectfully, and only for purposes related to its functions as a university. Staff are unable to confirm if a person is a student at the University and no personal information can be shared. A student's details cannot be released without the permission of that student, except in very exceptional circumstances (usually in cases of emergency or law enforcement).
Your examination results and enrolment details are covered by privacy legislation which means they cannot be released to other people without your permission. Parents or other family members have no automatic right of access to information (even if they are paying your tuition fees). This includes information about academic progress, attendance, results, and personal contact details.
The University collects personal information from students during processes such as application, enrolment, teaching, assessment, and the delivery of student support services. This information may include contact details, academic records, citizenship or visa information, and other details necessary to support your study and wellbeing.
If a family member needs to find a student in an emergency, or is concerned about their welfare, the Proctor's Office may be able to assist on a case-by-case basis but is also bound by privacy rules and regulations. In situations where there are serious concerns about a student's health, safety, or wellbeing, the University may share limited information with emergency contacts or relevant authorities, but only where necessary and permitted by law.
Students have the right to access and request correction of their personal information. Requests can be made to the University's Privacy Officer, and the University will respond within the timeframes set out in privacy legislation.