As of 2023 the recommended VPN service to use is eduVPN. Retirement of the existing Cisco AnyConnect service will be 1 June 2023 and people should begin to use eduVPN from now going forward.
The University of Otago's VPN service allows you to contact the University's computer network from off-campus and from most locations around the world.
Do you need to use VPN?
The majority of the University’s teaching-related and some administrative applications/services are available directly from the internet so you don’t need to use the VPN service to access these.
The following systems are available directly through a web browser without the need to use the VPN:
- ITS Corporate Applications (e.g. Blackboard Staff and Capture Administration)
- Library E-resources
- Microsoft 365
- Moodle (Health Sciences)
- Staff Web Kiosk
The VPN service is required for off-campus access to:
- Applications and services that are only available when connected to the University of Otago network on-campus (e.g. Business Objects, Finance One, HR Back Office, OURDrive)
- Files and shared folders on the High Capacity Storage (HCS) service (e.g. your S:/ or U:/ drive). See the related article: Connecting to shared drives (HCS, U drive)
- Your work computer in your University of Otago office or lab
Visitors to the University
The Otago University VPN service does not provide access for guests and visitors to the University. When on campus, visitors can access wireless services via eduroam or UO_Guest
Access to the VPN service is logged for security purposes. The logging information that we retain specifically for this includes user ID, time of client connect (or connection attempt), time of client disconnect, issued VPN IP address and client IP address.
Accessing the VPN
University of Otago staff usernames and external usernames of the type "CFI" are automatically enabled to access the VPN service.
If you are a student and have a University of Otago username, you are automatically enabled to use the VPN service.
Your computer or mobile devices use the eduVPN client software to connect to the University of Otago's VPN service from off-campus: